Rope access and facade restoration · Viladecans, Spain
In facade restoration, almost every job starts with a quote. Every request arrives by phone or through a form, and someone has to sit down and write the document by hand, copying the client's tax details, describing the service, giving it a number that has not been used before and filing it in some folder.
That way a quote takes longer to write than to calculate, and it is easy to get a tax ID or an address wrong. On top of that, nobody knows for certain how many are still waiting for an answer.
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